👉View Technical Overview of the Stress-Sensing Credit Card

App Name: CURB

• Goal: Help users understand and manage impulsive spending by tracking stress during transactions

• Focus: Credit card usage behavior, goal tracking, community support, and emotional awareness.

Objective of Usability Testing

• Evaluate ease of use and clarity across key CURB app screen

• Validate behavioral nudges and emotional check-in feature

• Understand how users interact with goal progress, stress detection, and forums

User Testing Methodology

• Participants: 12 users (ages 24–45, mixed credit card behaviors)

• Methods Used:

  • Card Sorting

  • Heatmap

  • Task-based Testing

Home Screen – Findings

Purpose: Provide financial snapshot: credit card usage, goals, behavior insight2

• Loved holistic overview

• Mood status often missed (heatmap)

• Overload from too many visual elements

Suggestions

• Increase mood visibilite

• Collapse secondary insight

• Animate goal progress subtly

Stress Detection Screen – Findings

Purpose: Touch & hold to scan stress level before transaction to reduce impulsive spending

• Intuitive “Hold to Scan"

• Lacked next-step clarity after scan

• Users liked breathing prompts

Suggestions

• Add feedback like “Take a breath before confirming"

• Reward calm purchases with badges

Community Forum – Findings

Purpose: Peer support, saving & Investment tips, and chat with experts

• Users love room chat

• User like clear label

• Preferred anonymous options

Suggestions

• Clarify badge system (e.g., “Achiever”)

• Pre-fill prompts to encourage posting

• Enable quick emoji reactions

Goal Tracker – Findings

Purpose: Visualize financial goals and progress

• Motivating visual bars

• Confusion between personal vs. group goals

• Wanted micro-goals

Suggestions

• Add toggle: Personal / Challenge

• Enable sub-goals and reminders

Notification Center – Findings

Purpose: Alerts, nudges, and stress-based suggestion

• Loved budget reminder

• Stress nudges too frequeny

• Repetitive messages ignored

Suggestions

• Let users customize frequency

• Prioritize high-stress nudges

• Add positive reinforcement

Heatmaps & Card Sorting Insights

• Most viewed areas: Goals & Transaction Summary

• Least interaction: Mood check-in

• Users grouped “Community” & “Challenges” under one mental model

• Suggest consolidating those tabs

Next Steps

• Implement UI/UX updates

• Run another round of testing post-refinement

• Explore integrations: voice mood check-ins, AI saving tips